Apple - I Gotta Love Them

Do  you see the broken pixels on the right of my screen. They are from my foot coming down on my computer when it was on the floor under a quilt. Not a smart thing to do. As you read this my MacBook Air is probably not at my house but rather in the process of being repaired.

As you know I live in the stix. In order to walk into an Apple Store I have to drive four hours to downtown Chicago. Any time I need parts replacement or computer repair I have to contact Apple Support. They have this really neat thing where you can chat online or have them call you. So after I stepped on my computer I had them call.

They called Monday at about 3:45 and he set up for the repair. Fed Ex will drop off a box Tuesday, most likely, or Wednesday. If I'm here when the Fed Ex guy comes I can pack the laptop in the box and he'll take it away. It will be back to me very likely on Thursday if the box comes on Tuesday. I have actually gotten a computer back within one day if Fed Ex gets here early enough.

I don't normally endorse products or companies. Every company has its issues and poor service at times. I have just never had a bad experience with Apple. My first computer was an Apple IIc back in about 1985. I've been a loyal customer ever since.

So I'm not going to have my computer for a couple of days. It was my fault for stepping on it. I'm just glad Apple has such a great customer service and support.